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Table 13 Benshaw, Inc. Solid-State Starter Troubleshooting Guide
PROBLEM PROBABLE CAUSES AREA OF CORRECTION
BIPCRS6AK board phase correct
not on.
1. L1 and L3 switch phases
reversed.
2. Missing phase voltage.
3. Improper line voltage.
1. Switch incoming phases L1 and L3 at top of CD1 or
CB1.
2. Check for missing phase voltage.
3. Verify proper line voltage applied against synchronizing
transformer voltage.
BIPCRS6AK board relay not on. Ribbon cable not properly
seated.
Check ribbon cable for proper seating. Replace board if
necessary.
BIPCRS6AK board power
+15 vdc not on.
1. Improper line voltage.
2. Transformer malfunction.
1. Make sure proper line voltage is present at primary syn-
chronizing transformer.
2. Check synchronizing transformer secondary voltage as
follows: On the BIPCRS6BC board, measure from
TB11-1 to TB11-2 and TB11-3 TB11-1 to TB11-3. Both
readings should be within 30 to 36 vac. On the
BIPCRS6BC board, measure from TB11-1 to TB11-4 and
TB11-2 to TB11-4. Both readings should be within 18 to
24 vac. Replace synchronizing transformer if voltages are
not within the specified tolerances.
BIPCDVDT1/1L boards LEDs not
on.
1. A short exists between line
and load terminals.
2. An SCR is shorted in the
phase assembly.
1. Remove power and check resistance with ohmmeter.
Locate and remove stray wire strands if required.
2. Remove power. Use ohmmeter to measure the resis-
tance or each SCR phase assembly from anode to
cathode. The reading should be 50,000 ohm or greater. If
not, replace phase assembly.
BIPCRS6BC board over-
temperature LED (L3) on prior to
run command.
1. Temperature switch not
functioning properly.
2. BIPCRS6BC board not
functioning properly.
1. Disconnect power and check for continuity between
TB11-10 and TB11-11. If no continuity exists, the over-
temperature switch is not functioning properly. Replace
defective switch if necessary.
2. Make sure BIPCRS6BC board is functioning properly.
Replace board if necessary.
BIPCRS6BC board LEDs on
prior to run command.
BIPCRS6BC board not
functioning properly.
Board not functioning properly. Replace board, if
necessary.
BIPCRS6BC board LEDs not on
after run command but before
starter reaches full voltage.
1. Phase assembly malfunction.
2. BIPCRS6BC board not
functioning properly.
1. Remove power and check SCRs. Ohmmeter reading of
each SCR gate to cathode resistance at terminals is
8 to 20 ohm. If not, replace the phase assembly.
2. Replace board, if necessary.
BIPCDVDT1/1L board LEDs re-
main on after starter reaches full
voltage.
Imbalance between phases ex-
ists in motor terminal voltages.
Check for loose SCR gate lead or open SCR gate. Replace
phase assembly, if necessary.
BIPCRS6BC board run LED (L5)
not lit.
BIPCRS6BC board not
functioning properly.
Measure 24 vdc at TB11-8 to TB11-4. If voltage is present,
replace board. If not present, replace relay 1CR.
BIPCRS6AK board power ap-
plied, run command given,
starter at full voltage, but aux
LED not lit.
BIPCRS6AK board not
functioning properly.
Replace board.
BIPCDVDT1/1L boards LEDs lit. Motor terminal voltage phase
imbalance exists.
Check motor terminal voltages for imbalance between
phases. If an imbalance exists, check for loose SCR gate or
open SCR gate. Replace phase assembly, if necessary.
BIPCRS6BC board LED L4 and
L5 not lit.
BIPCRS6BC board not
functioning properly.
Replace board.
BIPCRS6BC board LED L3 lit. 1. FU5 and FU6 fuses not
functioning properly.
2. Phase assembly not
functioning properly.
3. Fan not functioning properly.
1. Check fuses FU5 and FU6. Replace if necessary.
2. Verify that bypass is pulling in by measuring the voltage
drop across the contacts. The reading should be 50 mV
or less. Replace phase assembly, if necessary.
3. Verify fan operation on each phase for 200 amp units.
Replace fan, if necessary.
BIPCRS6BC board L2 lit. SCR phases not functioning
properly.
Measure resistance from anode to cathode for each SCR
phase assembly. Replace shorted phase, if necessary.
BIPCRS6BC board L1 lit. Motor lead grounded. Megger motor to test for motor lead going to ground.
Start command given. Motor does not begin rotation. Turn ‘Starting Torque’ potentiometer RV2 clockwise until
motor rotation begins.
Motor does not reach full speed
within 25 seconds.
Ramp up setting is not correct. Turn ‘Ramp’ potentiometer RV1 counterclockwise. Restart
motor and verify that motor reaches full speed within
25 seconds.
115 vac missing from LL1 and
LL2.
1. CB2 is not on.
2. Fuse no. 4 (FU4) blown.
1. Verify CB2 is on.
2. Check FU4 for continuity. Replace, if necessary.
SMM not responding. 1. CB4 is not on.
2. Potentiometer RV1 needs
adjustment.
1. Verify CB4 is on.
2. Adjust potentiometer RV1 for 24 vac at SMM terminals
J3-23 and J3-24.
LEGEND
LED Light-Emitting Diode
SCR Silicon Control Rectifier
SMM Starter Management Module
85
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